THE
BUSINESS OF BRANDING
Good branding is vital to the long-term success
and growth of your company, however, branding concepts are often poorly
understood. For this reason Immere have put together a few simple ideas
for consideration when branding is on your company agenda.
BRANDING ..... WHAT IS IT?
Branding is much more than the creation of a logo or a name. A brand
reflects the customers perception of your company and the quality of
products and services you provide.
A 'brand idea' is the message that companies
communicate to the marketplace about their products and services.
Companies control the message they deliver, but have little or no
control over its perception by the marketplace.
Immere's goal is to ensure that:
Company Brand Idea = Consumer Brand Perception
REMAINING FOCUSED
One of the biggest challenges that companies face is maintaining a
constant brand idea, that is, communicating the brand consistently and
effectively across multiple mediums such as television, print, internet
etc.
It is important to focus on a single brand idea
that can be reinforced by repetition. This allows customers to not only
develop a firm understanding of your brand, but more importantly to
remember your company or product when it comes time to make a purchase
decision.
Confusion is a brand's worst enemy.
A brand idea must remain focused to deliver a
single message to ensure the meaning is never lost. Sometimes it is
best to keep things simple!
BRAND DELIVERY
Ineffective brand delivery leads to miscommunication of your company's
core message and values, eroding any goodwill you may have in the minds
of existing and potential clients.
Focus on the quality of your branded message as it
may be more effective than the quantity. With so many potential
delivery mediums, it has become increasingly vital for companies to
establish a consistent brand idea. Poor execution in one medium effects
the perception of the brand as a whole.
Traditional avenues of delivering the brand idea
are becoming ineffective and costly. This is due to consumer awareness
of competing products and the over stimulation of advertising in the
market, especially on television. It is necessary for companies to be
innovative in the way they place their brand in the market place,
ensuring a strong point of difference from competition.
BRAND LOYALTY
Good branding is an investment that when executed correctly, ensures
your company is 'top of mind' when an existing or prospective client is
considering a purchase in your chosen market.
This attracts and maintains customer loyalty, and
works as your best defence against competitors and those targeting your
clients.
REBRANDING & BRAND DEVELOPMENT
Establish a 'brand plan' for your company and/or product that outlines
future brand directions with the potential to cater for change in the
market place. It is important to continually revisit the brand to
revitalize and strengthen it, but remember, too much change can be
threatening or confusing to the consumer.
It may take years to establish a brand but it can
take seconds for the meaning to be lost. To quote Jack Trout (author of
Big Brands Big Trouble):
"Remember the Titanic!"
It is imperative that companies evolve their brand
position, differentiate themselves from their competitors and invest
quality time on being innovative.
LEVERAGING BRAND RELATIONSHIPS
Establish working relationships with complementary companies for brand
leverage. Associations with other credible brands can assist in
reinforcing your brand idea.
An example of this is when Immere assisted New
Idea with point of sale branding for a joint promotion with Bosch and
Channel Seven's The Auction Squad. Each brand offered something unique
and complementary, building on the credibility of each brand's history
to ensure the success of the promotion.
It is important when considering working with
other brands that a careful eye is kept on maintaining the individual
brand ideas. Leveraging other brands is a fantastic way to enter new
markets or gain further exposure for your brand, but it is pointless if
it confuses or conflicts with individual company brand ideas.
About the Author
Brent Nolan is the Senior Designer at Immere, an Australian
advertising,
branding and design company. Immere's clients include Ansearch, an Australian search engine
and directory.