The most valuable asset a company has is its
Brand. You may laugh, but without an established brand or corporate
identity you will have to work ten times harder and spend twice as much
money to reach the same level of results as your competitor with a
strong Brand.
A prime example is Nike. Who does not know the
"swoosh" Nike logo which appears on everything from running socks to
bathing suits. Nike purposely positioned their Brand in various
sporting goods markets as the best. This didn't happen overnight, but
by constantly reinforcing their corporate message through intensive
branding campaigns people now associate the Nike Brand with quality.
However, Nike has the luxury of a multi-million
dollar marketing budget. How can the new or small business owner run an
effective branding campaign and still have money left in the budget for
other marketing endevours? By following these guidelines, you can start
establishing your Brand:
(1) Establish a Company Mission Statement. This
will help you define the purpose and direction of your company to
yourself, your employees, and your customers.
(2) Develop a Company Logo.
(3) Develop a company slogan. This can go out of
your mission statement, but should be a simple concept targeted at your
customers that embody your company's image.
(4) Use your logo and slogan on all internal and
external communication. People will start to associate your logo image
and slogan with your business.
(5) Reinforce your mission statement through your
customer service. A good customer experience will not only keep that
customer coming back, but will help build your Brand.
(6) Keep your message simple. Don't confuse your
audience. Be simple and to the point of who you are, what your company
does, and what separates you from your competition.
Once a strong Brand is established, your customers
will already have an idea of who you are and what you stand for. This
will help you introduce new products, approach new clients, and expand
your customer base. Though Branding does need constant reinforcement,
it is one of the most valuable marketing tools and asset of your
company.
Melissa Werkenthin is the owner and founder of
Loki Media, a marketing and advertising consulting firm specializing in
electronic media. For more information about her services or if you
would like to receive a free monthly e-newsletter, Marketing Your
Business, please visit www.lokimedia.com or email Melissa
Werkenthin.